Free delivery of orders made in our online store is valid for any product without restrictions.
The minimum order is USD 100. You can order at least 1 unit of any product and we will bring it, but it will cost 100 USD.
Free shipping is great! But how to get the goods?
1. Courier delivery in Kyiv and suburbs
We deliver orders as quickly as possible. It usually takes 2 to 4 hours to process the order, pack the goods, issue the delivery to the courier service and hand over the goods to the courier for delivery.
Therefore, if you order a product from the warehouse before 12:00, we will most likely deliver it before the evening.
And if you order after lunch, we usually deliver the next day.
You can also receive your goods in your hands on the day of the order, if you have a convenient address that coincides with the current route of the courier. It is not uncommon for customers to receive an order an hour or two after placing it.
We cannot promise this to everyone, but we always try to ship and deliver the product as quickly as possible.
For orders consisting of several units of different goods, the delivery time may increase by several hours.
We accept your wishes when it is convenient for you to receive the cargo and comply with them.
2. Address Free shipping in Ukraine
Free delivery is possible – to all major cities of Ukraine!
If you placed an order in any of the main cities of Ukraine, we will arrange delivery to your address.
The courier will contact you in advance and bring the order to your home or office.
As a rule, in the main cities of Ukraine, you will receive your order the next day. For remote cities, the term is a little longer – 1-2 days.
Delivery throughout Ukraine is free, with the exception of settlements farthest from the main cities.
The cost of address delivery to remote settlements that are not included in the service area of the courier service is UAH 12/km per kilometer one way from the center of the nearest main city to a remote settlement.
Settlements in off-road areas are not serviced, but the courier can deliver the goods to you from hand to hand in the nearest city.
3. Carefully check the product upon receipt
We work only with a proven courier service, which, unlike other transport companies, allows you to insure the shipment at full cost.
And it also does not lose, spoil, beat, tear or contaminate the product on the way to the buyer. Therefore, we are sure that you will receive your product intact and safe.
And in that exceptional case, if something happens to your product during transportation, you will not suffer and will not be left without a purchase. We will simply send you another product or compensate for the defect.
Remember, before letting the courier go, you need to check the integrity and completeness of the order.
If you notice damage to the packaging or contents, contact the store representative. We will solve all delivery problems ourselves. But only before receiving the goods.
Of course, in the rare case of force majeure, you will need to describe the defects in detail. Call us right away, we will help you understand the situation.
If you do not file a claim immediately, we will not be able to recover damages. By taking the goods from the hands of the courier, you give legal consent that you have no claims to the delivery.
After receiving the goods and confirming this with the courier, the return of the goods is possible only at your expense according to the procedure regulated by the Law of Ukraine.